Be The Match
Donor Collection Experience Specialist - Onsite in Houston, TX (Finance)
POSITION SUMMARY:
This position, located at an NMDP apheresis center (AC) or marrow collection center (CC), coordinates all aspects of managing and preparing a donor's collection and day of donation experience. This position works with NMDP donor center (DC) and designated AC/CC team members and staff to deliver the optimal donor experience and meet or exceed transplant center and patient expectations and needs for on-time delivery. This position coordinates NMDP donor collection tasks as applicable throughout the workup and collection process, to include scheduling, collection day activities, and follow-up as needed. This role consistently creates and contributes to an exceptional donor experience that celebrates each donor and provides them with memorable moments to remember the day as one of the best days of their lives. This is an onsite position in Houston, TX (US). #LI-Remote
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ACCOUNTABILITIES:
Collections Coordination:
Donor Experience Coordination:
Serves as Point of Contact Between NMDP and the AC/CC:
Other Duties as Required:
Ability to:
Education and/or Experience:
PREFERRED QUALIFICATIONS : (Additional qualifications that may make a person even more effective in the role, but are not required for consideration)
DEI COMMITMENT:
As part of our values, we are committed to supporting diversity, equity, and inclusion at NMDP. We actively celebrate colleagues' different abilities, sexual orientation, ethnicity, faith, and gender. Everyone is welcome and supported in their development at all stages.
BENEFITS :
NMDP offers regular, full-time employees medical, dental, vision, life and disability, accident/critical illness/hospital, well-being, legal, identity theft and pet benefits. Retirement, paid time off/holidays, leave and incentive plans are also offered to eligible employees. Please reference this link for more information: NMDP Benefit Information