Program Administrator (Project Management)

                                      

Primary Function:
•    Daily interface with internal and external customers to determine their needs and priorities
•    Process purchase orders, verify engineering status, check job histories, analyze future needs, validate WIP and inventory levels
•    Monthly (bi-monthly) program reviews of customer demand, finished goods (stock), hardware and tooling requirements
•    Requisition and evaluate material requirements
•    Release orders to production to support lead-time demand and monitor process flow
•    Audit Min/Max levels and manage VOI sales
•    Schedule/coordinate new program review meetings 
•    Maintain customer files – active & inactive
•    Expedite urgent requirements
•    Update monthly / weekly customer reports
•    Analyze/interpret various internal MRP reports (E2-Shoptech System).
•    Production Team member – participant in weekly meetings – plan and coordinate, production schedule with key personnel, assist with annual inventory
•    Costing out Non-Conformance Reports (NCR's)
•    Navigate customer Portals:  Northrop (OASIS), Boeing (EXOstar/BPN), Bell Helicopter, Cessna (Textron portal), Bombardier, Spirit, Gulfstream (ESIS) UTAS (Aerovantex), 
•    Develop, track, and obtain yearly and quarterly goals
•    Assist supervisors and managers to identity and resolve production problems.
•    Limited traveling

Secondary Function 
•    Cross train – Shipping / Outside Processing
•    Coordinate daily shipments via “daily ship sheet” with team (quality, shipping, customer service, and accounting).
•    Billing and Invoicing (Close out and invoice daily shipments as required).
•    Preparation of final shipping documents, call truck lines, complete bills of lading, etc.
•    Purchase order requirements on outbound product and receivers on inbound product
•    Daily Register – create monthly worksheets, enter sales and bookings data daily, interpret imbedded Excel formulas and distribute to internal employees
•    Maintain finished goods file
•    General Support.

Skills required:  
•    High School diploma or general education degree (GED) required.   
•    2-3 years customer service experience beneficial  
•    Strong communication skills, problem solving, time management.
•    Knowledge of MS application.  Strong Internet knowledge for accessing customer information and the ability to learn new systems and applications. 
•    Enjoys learning new skills and quickly adapts to organizational change.
•    Fast paced environment – stress tolerance. 

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