Branch Manager (Project Management)

Position Summary:

The Branch Manager is primarily responsible for overseeing branch operations including daily routine branch administration, management, CSR and teller operations. This position is responsible for providing coaching and direction to branch personnel in the pursuit of exceptional customer service. Additionally, this position is responsible for driving efforts to meet branch performance and customer experience goals.
Essential Functions:
Supervise and evaluate branch personnel. Provide direct guidance and assistance in such areas as opening new accounts, Consumer Lending and answering questions regarding bank operations, policy, and procedures. Oversee branch operations including staffing procedures, ensuring appropriate teller assignments and responsibilities. Successfully represent the bank in community organizations.
Job Duties:
Maintain advanced knowledge of CBTs products and services to effectively identify and capitalize on opportunities to promote new banking services to customers. Provide assistance in opening new accounts including checking, savings, IRAs and certificates of deposit. Gather and analyze all information necessary for consumer loan approval and closing. Assist with strategically growing and developing the banks footprint. Maintain a work area which ensures the safety and confidentiality of all customer records and transactions. Understand and comply with Bank Secrecy Act and Anti-Money Laundering Policies and Procedures. Ability to confidently embody the values of CBT. Represent Community Bank and Trust West Georgia in the community and at community events. Perform all other duties as assigned.

Minimum Qualifications (Knowledge, Skills and Abilities):
High School diploma or equivalent preferred. A minimum of 2 years bank branch management experience. Knowledge and experience with consumer lending processes and procedures. Ability to accurately process and handle cash. Excellent math and related accounting skills. Ability to communicate effectively in writing and verbally. Proficiency in using Microsoft Office Suite and banking and lending software programs and platforms.
Physical Demands and Work Environment:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.
While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or finger, handle, or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl.
The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus.
The noise level in the work environment is usually moderate. Work environments are climate controlled, dressing in layers is recommended.
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Note:
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an at-will relationship.