Aircraft Maintenance Supervisor I (Maintenance)
Position Summary
The Aircraft Maintenance Supervisor is responsible for the efficient execution of the work scope and the maintenance, preventive maintenance, and alterations performed under the authority of the Clay Lacy FAA Certificated Repair Station and promotes the Clay Lacy Aviation vision, mission and values to create a positive team environment that raises the level of safety, service and value for our customers and employees.
Duties and Responsibilities
• Effectively works with the Aircraft Controllers and Quality Assurance Inspector to efficiently execute the aircraft work scope. and
• Communicate effectively with customers as required.
• Promote an environment that provides the team with opportunities to succeed.
• Contribute to the annual performance evaluation of personnel assigned under their leadership.
• Monitor and document employee performance throughout the performance period.
• Must attend the customer debrief meeting for all aircraft assigned.
• Assign maintenance technicians, QC and support shop technicians to perform the tasks required by the work scope and monitors performance to plan.
• Supervise the daily activities to ensure maximum efficiency and takes necessary action to ensure that all work is completed within schedule and estimated labor and material costs.
• Monitor and control overtime.
• Ensure that qualified personnel are assigned to every task and ensures the use of applicable technical data.
• Assist the operations manager in identifying additional technical training needs.
• Ensure that aircraft maintenance paperwork and forms are completed in accordance with methods of execution outlined in Clay Lacy Repair Station Manual.
• Provide a comprehensive shift turnover to ensure maximum efficiency.
• Manage aircraft down time and schedule to ensure timely delivery of a quality product.
• Collaborate with the assigned Controller or Aircraft Maintenance Manager for Work Order Squawk Form approval.
• Collaborate and cooperates with the assigned QA Inspector to achieve aircraft approval for return to service.
• Ensure that crews maintain good housekeeping practices, take immediate action to maintain a clean safe environment.
• Ensure that assigned crews follow adequate safety precautions and procedures, inspect equipment to ensure it meets company safety and OSHA standards.
• Supervise a continuous safety program in their area of responsibility, including operation of support equipment, aircraft systems, housekeeping and hazardous materials.
• Support the Clay Lacy Vision, Mission and Values statement through achievement of department goals and objectives, contributes to process improvement and the development of strategies that improve customer service and the maintenance process.
• Observe and administer company rules and regulations and safety policy and standard operating procedures.
• Other responsibilities as requested or assigned.
Competencies and Skills
• Create strong customer relations and deliver customer-centric solutions.
• Take on new opportunities and challenges with a sense of urgency and enthusiasm.
• Work collaboratively with others to meet shared objectives.
• Communicate a clear understanding of the needs of varied audiences and modes.
• Gain the trust and confidence of others through honesty, integrity, and authenticity.
• Ability to prioritize and organize workflow
• Excellent verbal and written communication skills.
• Able to multi-task.
• Known for working well with all levels of managers, staff, clients and vendors.
• Able to handle sensitive documents in a very confidential manner.
• Demonstrated analytical and critical thinking skills.
• Able to take initiative and execute assigned tasks in a timely and flawless manner.
• Strong teamwork acumen with a profound ability to work under extreme pressure.
• Strong passion for working in a fast paced and result oriented environment.
• Exceptional interpersonal skills.
• Committed to providing excellent customer service at all times.
• Team-oriented dedication to great customer service and the ability to inspire that commitment in others.
• Thorough knowledge of the general aviation industry, aircraft makes and models, and ground support suppliers.
• Strong understanding of safety training and risk management.
Required Education and Experience
• A&P Certificate required.
• Minimum 3 years leading or supervising an aircraft maintenance team.
Disclaimer Statement
Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice. This job description may not cover or contain a comprehensive listing of all assigned activities, duties, or responsibilities, and may be amended at any time. Employees may be required to perform other job-related assignments as requested.
Americans with Disabilities Act (ADA) Statement
In compliance with the Americans with Disabilities Act (ADA), Clay Lacy Aviation provides reasonable accommodation when requested by qualified individuals with disabilities unless such accommodation would cause an undue hardship. We encourage both prospective and current employees to discuss potential accommodation with a representative of the Office of Human Resources.
Equal Employment Opportunity (EEO) Statements
Clay Lacy Aviation provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
