State Street
Managed Services -Vendor Relationship Manager, VP (Finance)
Global Technology Services (GTS) owns the management of a large and complex set of arrangements with 3rd party suppliers of contractor services. These arrangements include relationships with third parties as well as internal agreements within and between legal entities and business lines. The IT Vendor Performance and Outsourcing Management team is established within GTS to achieve two objectives:
IT Vendor Performance and Outsourcing Management team are responsible for leading IT teams in the effective and efficient execution of their objectives. These responsibilities include establishing a long term vision and roadmap to achieve it; driving consistent, repeatable and well-controlled oversight processes; effectively deploying human capital through both development and acquisition; identifying best practices and tools to drive continuous improvement; and maintaining a relentless focus on improving the customer experience as a key outcome. It is also expected that continuous productivity improvement will be a goal, achieved through a combination of efforts including, but not limited to: low cost locations, process simplification, automation, and strong people management.
The scope of responsibility for this role is global. Within this scope is responsibility for meeting regulatory, jurisdictional, entity and branch requirements in the various locations in which GTS operates.
What you will be responsible for
As Vendor Relationship Manager, Vice President you will- be responsible for
These skills will help you succeed in this role
The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.
Job Application Disclosure:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.