RN Care Coordinator Recovery Services (Healthcare)
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Time Type:
Full timeDepartment:
East Boston Recovery ServicesAll Locations:
79 Paris StreetPosition Summary:
The RN Care Coordinator is an essential member of our expanding outpatient substance recovery services team, working within a harm reduction framework. This role blends clinical, administrative, and compliance responsibilities to provide comprehensive care and support to patients recovering from substance use disorders (SUD).As part of a multidisciplinary team, you will support nursing staff and collaborate closely with healthcare providers, behavioral health clinicians, and other professionals. You will create individualized care plans, connect patients with vital resources, and empower them to achieve their recovery goals. Building trusting relationships through support and encouragement is key to this role.
You will also work with management to ensure compliance with state regulations and policies, coordinating specialty medication delivery and collaborating with informatics on BSAS contract duties, which include data collection and entry into the Gateway system. This position allows you to utilize both administrative and clinical expertise to guide patients and the program toward success.
Key Responsibilities:
- Deliver direct patient care within a harm reduction framework.
- Develop and implement individualized care plans in collaboration with the treatment team.
- Advocate for patient needs and connect them with essential resources and referrals.
- Manage medication logistics, including ordering, tracking, and scheduling.
- Administer medications and educate patients on medication management.
- Oversee BSAS contract responsibilities, including data entry into the Gateway system.
- Conduct outreach to high-risk patients between appointments and follow up on abnormal lab results.
- Collaborate with the treatment team and management to ensure compliance with state regulations and organizational policies.
Compliance and Safety:
- Read and comply with all Standards of Conduct, Joint Commission policies, and BSAS Regulations.
- Safeguard the confidentiality of patient and employee information.
- Uphold safety policies and practices, including ergonomic and material handling safety.
Educational Requirements:
- Graduate of an accredited nursing program.
- Licensure in Massachusetts recognized by the Massachusetts Board of Registration in Nursing.
- BLS Certification.
- Preference for a minimum of one year of experience in SUD treatment.
Experience Requirements:
- Knowledge of SUD treatment standards and harm reduction practices.
- Ability to use data to evaluate outcomes effectively.
- Familiarity with Epic electronic medical record systems preferred.
- Two years of experience in community work or health and human services desired.
- Understanding of the communities served by NeighborHealth is a plus.
- Must possess excellent interpersonal, communication, and teaching skills.
- Demonstrate cultural competency.
Skills and Abilities:
- Strong advocacy skills and knowledge of community-based services and recovery resources.
- Empathetic understanding of patients, sensitive to diverse cultural, ethnic, gender, and sexual orientation needs.
- Flexibility in adapting to clients' evolving priorities and goals.
- Strong organizational, critical thinking, and problem-solving abilities.
- Proficiency in Microsoft Office applications and the ability to research community resources independently.
- Bilingual in Spanish and English strongly preferred.
Benefits:
- Comprehensive Medical, Dental, and Vision Coverage
- Life and Disability Insurance
- 401(k) Retirement Plan
- Tuition Reimbursement for Continuing Education
- Flexible Spending Accounts (FSA) and Transportation Accounts
- Paid Holidays, Vacation, Sick, and Personal Time
- Staff Development Benefits to support your growth
- Excellent Malpractice Insurance Coverage
- Pet Insurance for your furry family members
- Free Parking at our facilities
- MBTA Transit Benefit
- And much more!
Schedule & Pay:
- Schedule: Monday - Friday 8am-5pm with rotating weekend, evening, and holidays
- Pay: Starting at $39.85 up to $61.76 depending on experience
