E-Banking Specialist (Personal Services)

At KS Bank, we believe in our people, the value of relationships and the communities we serve. With more than 100 years of service to our local communities, KS Bank knows our people are the driving force behind our continued success. Voted the 2023 Best Place to Work in Johnston County, KS Bank has developed an organizational culture focused on employee engagement, learning and development. We are seeking team members with a commitment to service and community.
KS Bank is currently seeking an E-Banking Specialist to work in our Smithfield Operations Center. Primary duties for this role include, but not limited to:
Process, verify and reconcile all electronic banking transactions to ensure accuracy and adherence to policies, procedures and bank regulations. Process debit card adjustments and disputes with strict adherence to Regulation E. Assist the branches with ordering debit cards and perform card maintenance. Assist personal and business online banking customers when locked out of their online banking accounts and needed password resets. Provide support to business customers with cash management services such as wire transfer, ACH origination, and bill pay and remote deposit. Responsible for the electronic transfer of domestic and international wire transfers to other banks and for the correct posting of incoming wire transfer funds to customer or internal accounts. Ensure all procedures related to the electronic banking job duties are up to date and updated accordingly when changes to job duties or processes occur.
Qualifications Include:
Previous experience working in banking functions, with a minimum of two years experience in the deposit operations function of a financial institution preferred; Minimum of HS Diploma, associates degree or higher preferred. Familiar with Electronic Banking products and services and regulations; Knowledge of ACH Rules and Regulations recommended; Ability to serve clients in a cordial, tactful and professional manner; Proficient with web-based computer systems; Outlook, Word, and Excel applications Ability to operate in a team environment to accomplish shared goals; Ability to perform tasks quickly and accurately; Ability to prioritize multiple demands in a high-pressure environment while maintaining a professional demeanor.