Assistant Staff Analyst, Housing Navigation, Housing & Services Team (N356) (Personal Services)

Salary Range: $35.23-$50.83 per hour

SUMMARY

Housing for Health (HFH) is a program office within Health Services Administration, a division under the Los Angeles County Department of Health Services (DHS).  HFH was created and put into implementation in support of the Los Angeles County Homeless Initiative recommendations in response to and in support of the County's effort to address and combat homelessness in the communities residing within Los Angeles County.  Our organization follows a hybrid work structure where employees work both remotely and from the office, as needed.  

The Assistant Staff Analyst position will be in the Housing Navigation unit, assisting in ensuring that all households referred through the Coordinated Entry System (CES) are connected to the necessary resources to locate permanent housing and are linked to intensive case management services. These services are integral to achieving housing stability, improved health outcomes, and greater levels of self-sufficiency and economic security.

The Assistant Staff Analyst, Health is responsible for assisting in the planning, directing, implementing, budgeting, and monitoring of housing navigation activities as a member of a team of other analysts.

ESSENTIAL FUNCTIONS

Include but are not limited to:

• Assists in developing policies and procedures, setting programmatic benchmarks, and collecting and analyzing outcomes data and quality of data.
• Provides regular programmatic updates to oversight committees, other participating departments, partner agencies, contracted service providers, and stakeholder groups.
• Assists in the design and implementation and day to day operations of projects, and prepare project reports including, service utilization, performance data, and program outcomes.
• Conducts contract monitoring activities including annual administrative and programmatic monitoring and invoice processing.
• Assists in coordination and collaboration with all project partners (e.g., participating departments, partner agencies, contracted service providers, stakeholder groups) to ensure all elements of the projects operate in the most efficient and effective manner.
• Provides technical assistance and training to project partners and develop, recommend, and implement program modifications.
• Supports regular oversight and in-depth tracking of clients referred to housing and Emergency Financial Assistance services, oversight of referral and access system, ensuring quality case management services, providing expedited linkages to benefits advocacy services, employment services, placement into interim and permanent housing programs, and ensuring program intake and exit.
• Assists in evaluating the overall success of assigned projects and reports findings to project partners and stakeholders.
• Collects all demographic and programmatic data and track all participants for quality assurance purposes.
• Monitors data quality and implement data improvement procedures as needed.
• Assists with budget development, invoice review and analysis.
• Other duties as assigned.

JOB QUALIFICATIONS

Minimum Qualifications

• Three or more years of highly complex administrative experience in the health, housing, social services, or related sectors.

Certificates/Licenses/Clearances

• A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions.
• Successful clearing through the Live Scan Clearance process with the County of Los Angeles.

Other Skills, Knowledge, and Abilities

• Ability to pay close attention to detail.
• Ability to work in a professional manner, with courtesy and tact, and maintain confidentiality and security of documents and information.
• Ability to work collaboratively with multidisciplinary professionals and partners both internally and externally.
• Must possess strong organizational skills initiative and follow-through.
• Computer literate and skilled in use of MS Windows-based programs, including MS Office (Word, Excel, PowerPoint)
• Knowledgeable of data systems utilized across DHS and the homeless system of care, e.g., CHAMP, ORCHID, Clarity, Resource Management System, etc. 
• A Bachelor's degree in Social Work, Psychology, Human Services or in a related field preferred.

PHYSICAL DEMANDS

Stand: Frequently

Walk: Frequently

Sit: Frequently

Reach Outward: Occasionally

Reach Above Shoulder: Occasionally

Climb, Crawl, Kneel, Bend: Occasionally

Lift / Carry: Occasionally - Up to 25 lbs

Push/Pull: Occasionally - Up to 25 lbs

See: Constantly

Taste/ Smell: Not Applicable

Not Applicable = Not required for essential functions

Occasionally = (0 - 2 hrs/day)

Frequently = (2 - 5 hrs/day)

Constantly = (5+ hrs/day)

 

WORK ENVIRONMENT

General Office Setting, Indoors Temperature Controlled

EEOC STATEMENT

It is the policy of Heluna Health to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

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