Fuel Dock Attendant/Dockhand (Transportation)
The Fuel Dock Attendant is responsible for assisting the customers and guests with vessel fueling and performing a variety of tasks including but not limited to general operation of the docks and assisting boaters. The Fuel Dock Attendant must work to maintain a safe and clean environment following all safety procedures and policies throughout the docking and fueling process.
Essential Duties and Responsibilities
Provide SHM members with the best experience possibleGreet all customers in a manner that expresses a kind, courteous and professional characterHelp orient members and guests to the marina, facilities, and answer other commonly asked questionsAssist customers throughout the vessel fueling and pumpout process, ensuring safe practices are being followedAssist customers with general boating needsMaintain and clean restrooms, docks, walkways, grounds and other areas designated by managementEnsure docks and equipment are operational at all timesDaily trash collection and disposalMaintaining inventory at fuel dock, including organizing, cleaning and restocking shelves, inventory counts, etc.Comply with OSHA regulations, environmental regulations, and adhere to all site rules and expectationsAvailability to work overtime when requiredAbility to work weekends and holidaysOther duties as assigned by Manager
Safety and Environmental Responsibilities
Follow SHM Safety and Environmental rules and complete required related trainingWear proper personal protective equipment (may include safety glasses, gloves, life jackets and/or hard hats) as required for the task or work areaReport all accidents, injuries, spills and near misses immediately
Technical and Physical Requirements
Ability to work safely around the waterMust be able to swimAbility to lift 30 poundsBasic boat handling skills preferredPrevious marina experience preferredPrevious customer service experience preferred
Minimum Soft Skills Qualifications
Eagerness to engage in a growing, fast paced, and industry-leading companyConsistently treats others with dignity and respectGenuinely serves others with humility and a positive attitudeFrequently demonstrates a bias toward actionAlways communicates effectively and courteously with fellow teammates and membersContinuously follows policies and procedures while seeking out new and better ways of accomplishing dutiesShows resolve and overcomes difficulties in a positive and productive mannerGladly provides responsive, and high level of service to our teammates and membersEagerly puts forth the extra effort to accomplish dutiesAdapts quickly and efficiently to changing priorities in order to meet teammate or member needs
The Company
Safe Harbor Marinas, LLC (SHM) is the largest owner and operator of marinas in the world. As a fast-growing company, SHM cultivates a team dynamic of passionate individuals led by the sharpest minds in the industry in order to serve the vibrant boating community that encompasses the SHM network. SHM teammates are committed to thinking critically, providing outstanding service and building relationships with all that we serve. SHM offers professional education and training opportunities and the chance to work with and learn from highly experienced professionals in the marine industry. In addition, SHM offers eligible employees healthcare benefits, 401(k) plans, paid time off, and relocation opportunities. #marinacareers
Safe Harbor Marinas provides equal employment opportunities (EEO) to all employees and applications for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Safe Harbor complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. The policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.Additional disclosures available athttps://shmarinas.com/hr-disclosures/.
