IMPERATIVE CHEMICAL PARTNERS, INC.
Strategic Account Executive (Project Management)
SUMMARY
The Strategic Account Executive (SAE) for Production Accounts focuses on developing and securing relationships with key clients within the production sector. The SAE ensures alignment between client needs and the organizations production-related offerings. Serving as the primary point of contact, the SAE facilitates effective communication and collaboration between clients and internal teams. This role requires expert knowledge of production products, services, and applications, as well as a deep understanding of the client's operational landscape, challenges, and strategic goals. The SAE is responsible for driving revenue growth, managing risks, and ensuring client satisfaction through robust relationship management and strategic account planning..
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Client Relationship Management and Strategic Planning:
Building Strong Relationships: Establish and maintain strong connections with key production clients through regular communication, meetings, and personalized interactions. Act as the liaison between the client and the organization, ensuring production needs are effectively addressed. Coordinate with client-facing team members to ensure seamless execution and transparency in production services.Understanding Customer Needs: Develop a comprehensive understanding of the clients production objectives, operational challenges, and pain points. Tailor solutions and offerings to align with the clients production goals and strategic priorities.Strategic Account Planning: Create and update strategic account plans tailored to production needs, outlining objectives, goals, and action steps to maximize value and success. Adapt plans based on evolving client requirements and market conditions in the production sector.
Revenue Generation and Risk Management:
Driving Revenue Growth: Identify opportunities for upselling and cross-selling within the production sector. Propose value-added solutions by leveraging industry trends and insights into the clients production landscape.Sales and Negotiation: Lead negotiations on contracts, pricing, and agreements related to production services, ensuring mutually beneficial outcomes that align with both customer expectations and business objectives. Maintain a strong sales pipeline and cultivate key production customer relationships.Risk Management: Proactively manage risks associated with production accounts, such as market fluctuations and operational challenges. Develop contingency plans to address potential issues and ensure business continuity.
Collaboration, Communication, and Support:
Collaboration with Internal Teams: Work closely with internal teams, including Operations and Product Technology, to deliver value to production accounts. Facilitate cross-functional teamwork to ensure effective client servicing and strategic alignment.Customer Support and Availability: Provide prompt support for production-related needs, addressing both internal and external requirements swiftly. Be available to travel as necessary to support production business and client needs.Primary Point of Contact: Serve as the main contact for production clients, ensuring seamless communication and coordination between the organization and internal teams.
Reporting and Insights:
Reporting: Deliver regular reports, updates, and forecasts on production accounts to management. Provide insights into account progress, opportunities, and challenges, staying informed about industry trends and competitive dynamics.
REQUIRED SKILLS, EDUCATION & KNOWLEDGE
High School Diploma or equivalent; Bachelors degree preferred.5+ years of applicable industry experience, particularly in production.In-depth understanding of production products, applications, and industry trends.Exceptional negotiation, communication, and interpersonal skills.Strong problem-solving abilities and a customer-centric approach.Proficiency in collaborating with cross-functional teams and coordinating information transfer.Proficient in applications used for data analysis, reporting, and effective communication.
PRE-EMPLOYMENT REQUIREMENTS
Must complete and pass all required pre-employment screenings.
This description reflects managements assignment of essential functions, it does not exclude or restrict the tasks that may be assigned or re-assigned. This job description is subject to change at any time.